I Delivered My Order, But The Buyer Did Not Confirm The Delivery - What Should I Do Next?
You may try to contact the buyer via ZeusX in-app message system to confirm the delivery of the order. However, if the buyer did not confirm it after 48 hours the order will be automatically completed by the system for you to receive payment.
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Seller's Rules & Code of Conduct
Sellers are required to fulfil the delivery within their stated delivery time Sellers need to deliver within the delivery time stated within their listing, unless the buyer agrees to delay due to unforeseen circumstances. Sellers are advised to set a ...
My Listing Just Sold, What Should I Do Next?
Once your items have sold, you will immediately receive a sales notification. If Auto Delivery was chosen as the delivery option at listing creation, no action is required and the delivery status of your transaction will be updated to "Delivery ...
How do I chat with the buyer? How do I know if a buyer messaged me?
You can only contact the Buyer via ZeusX's in-app chat system, which can be found and triggered from your Notification - Sales tab at the top right corner of the screen If a buyer messages you, you will see a red notification on the chat icon An ...
Why is my money still 'On Hold'?
After 'Good Delivery', the transaction is required to be manually reviewed by our admins for additional security and may take a up to 7 days to appear in your balance. The better your reputation as a seller, the faster your earnings will get ...
General Rules for Selling on ZeusX
Dos: ✔ Only communicate & deliver your details within ZeusXChat Sellers are not allowed to deliver account information on other communication platforms such as Discord, Skype, Facebook Messenger or WhatsApp and so forth. ✔ Be courteous and polite to ...