I think I just got scammed, how do I get my refund?
Do not worry, your money is not with the seller yet!
If you have a complaint about a Seller, and not able to resolve it mutually, please contact the customer service department via by logging a ticket at the bottom right of the page here:
We aim to respond within 24 hours or shorter.
During this time, please do not complete the trade or update it with "Good Delivery". As long as the trade is not completed, the payment will still be held by ZeusX.
Alternatively, you may also email us at support@zeusx.com
Related Articles
Refund Policy
All sales are final at ZeusX and refund will not be given unless the item is not delivered, or what was delivered is not working or as described. For such cases, buyers are covered under ZeusX Guarantee. Buyers shall only confirm GOOD DELIVERY of the ...
How do I secure my game account and prevent myself from getting scammed?
We've all heard of horror stories of accounts being recovered a couple of days after you have played on it. Therefore, we will be teaching you how to secure your account for COC & Genshin Impact and prevent it from being taken back. ⚔️ COC ⚔️ 1. ...